Personalized Wall Clocks by Wooster Clock Company
Off White Clock

Frequently Asked Questions

Various Clock Colors

What is the turnaround time to get a personalized clock?
Approximately 2 weeks to receive your order. Time varies a little depending on how busy we are at the time of your order. If you need it by a specific date, give us a call as we will do everything we can to meet your deadline. (In most cases without any additional cost.)

How are your clocks packaged
All clocks are protected with foam and individually boxed. If we are shipping the order, we put that box into another box for protection and to keep the presentation box clean without any labels or stickers on it.

Should I use an Apostrophe?
According to website the answer is no. (Making a family name plural should never involve an apostrophe)

Are your clocks battery operated?
All of our clocks use a single AA battery except for pendulum clocks which use two AA Batteries. We only use high torque movements in our clocks. We strongly recommend using high quality (fresh) batteries.

Are your clocks printed?
No, all of our clocks are individually handcrafted. All numerals are carved / engraved to give our clocks depth and quality. They are sprayed with cabinet grade finish front, edge and back for a very smooth surface.

How thick are your clocks and how far do they stand out from the wall?
Our wall clocks are 1/2" thick. There's a 1/2" gap between the wall and back of clock.

How do the clocks hang?
There's a metal hanger installed on all the clocks. We also use low profile rubber bumpers on all of our wall clocks so the clock stays parallel with the wall with no tipping.

I'm shipping as a gift and don't want any type of invoice or receipt sent with the order.
No worries, we don't ship any type of invioce/receipt. Only on request will we send an invoice or receipt. We also offer a free gift card with your message if you're sending as a gift.

What type of warranty do you offer?.
We have a lifetime warranty on support and labor and a 1 year warranty on parts. We are always glad to help if you ever have a problem.

Are your clocks made in the USA?.
Yes, 100% made in the USA.